Alumni
Dr. S. Meents (Selmar)
Associate Professor of E-commerceUsing his practical experience as a consultant and research manager, Dr Meents has given courses and supervised internships and theses within AMSIB since 2012. His current teaching activities focus on subjects such as the management of buyer-seller relationships and of supply chains, and the design and execution of applied business research.
Prior to joining AMSIB, Dr Meents was a faculty member of the VU University Amsterdam (Department of Economics and Business Administration) for ten years, teaching a variety of courses related to e-business, logistics, information systems, online marketing, business process redesign, and academic skills. His desire to contribute to more practically relevant research and educational programs in an internationally oriented, ambitious and quality focused business school led to his decision to join AMSIB.
Building on the skills and knowledge obtained in an IT management traineeship, Dr Meents has held both full-time and part-time positions in business throughout his career. As a consultant and research manager he has been involved in e-business, online marketing and customer experience management projects for various clients.
In addition to his consulting and applied business research activities, Dr Meents has devoted much of his career to conducting scientific research. His papers resulting from this research have been published in several conference proceedings, and have appeared in journals such as Computers in Human Behaviour, the European Journal of Information Systems, Information & Management, and the Journal of the Association for Information Systems. Dr Meents’ current research interests include topics such as e-business, emerging technologies, buyer-seller relationships, and research design.
Dr Meents received his PhD in e-commerce from the VU University Amsterdam, where he also earned his master’s degree in Business Administration.
- Verhagen, T., B. Van den Hooff, and S. Meents (2015), “Toward a better use of the semantic differential in IS research: An integrative framework of suggested action”, Journal of the Association for Information Systems, 16 (2), pp. 108-143.
- Verhagen, T., F. Feldberg, B. Van den Hooff, S. Meents, and J. Merikivi (2012), “Understanding users’ motivations to engage in virtual worlds: A multipurpose model and empirical testing”, Computers in Human Behavior, 28 (2), pp. 484-495.
- Verhagen, T., F. Feldberg, B. Van den Hooff, S. Meents, and J. Merikivi (2011), “Satisfaction with virtual worlds: An integrated model of experiential value”, Information & Management, 48 (6), pp. 201-207.
- Meents, S. (2009), The influence of sellers and the intermediary on buyers’ trust in C2C electronic marketplaces. Doctoral Dissertation (Tinbergen Institute Research Series No. 453). Amsterdam, the Netherlands: VU University.
- Verhagen, T., F. Feldberg, B. Van den Hooff, and S. Meents (2009), “Understanding virtual world usage: A multipurpose model and empirical testing”, Proceedings of the 17th European Conference on Information Systems. Verona, Italy: University of Verona.
- Meents, S. and T. Verhagen (2008), Investigating the impact of C2C electronic marketplace quality on trust (Research Memorandum No. 2008-8). Amsterdam, the Netherlands: VU University.
- Verhagen, T., F. Feldberg, B. Van den Hooff, and S. Meents (2008), Explaining user adoption of virtual worlds: Towards a multipurpose motivational model (Research Memorandum No. 2008-6). Amsterdam, the Netherlands: VU University.
- Verhagen, T. and S. Meents (2007), A framework for developing semantic differentials in IS research: Assessing the meaning of electronic marketplace quality (EMQ) (Research Memorandum No. 2007-16). Amsterdam, the Netherlands: VU University.
- Verhagen, T., S. Meents, and Y.T. Tan (2006), “Perceived risk and trust associated with purchasing at electronic marketplaces”, European Journal of Information Systems, 15 (6), pp. 542-555.
- Meents, S., T. Verhagen, and Y.T. Tan (2005), “The role of electronic marketplace quality in building online trust”, Proceedings of the 18th Bled eCommerce Conference. Kranj, Slovenia: University of Maribor.
- Verhagen, T., Y.H. Tan, and S. Meents (2004), “An empirical exploration of trust and risk associated with purchasing at electronic marketplaces”, Proceedings of the 17th Bled eCommerce Conference. Kranj, Slovenia: University of Maribor.
- Meents, S., Y.H. Tan, and T. Verhagen (2004), “Distinguishing different types of initial trust in online C2C auction markets”, Proceedings of the 17th Bled eCommerce Conference. Kranj, Slovenia: University of Maribor.
- Verhagen, T., Y.H. Tan, and S. Meents (2003), “Perceived risk and trust associated with purchasing at electronic marketplaces”, Proceedings of the 2nd EIASM Workshop on Trust within & between Organizations. Amsterdam, the Netherlands.
- Meents, S., Y.H. Tan, and T. Verhagen (2003), “Distinguishing different types of trust in online B2B marketplaces”, Proceedings of the 10th Research Symposium on Emerging Electronic Markets (RSEEM). Bremen, Germany: University of Bremen.
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How location-based messages influence customers’ store visit attitudes
Verhagen, T., Meents, S., Merikivi, J., Moes, A., & Weltevreden, J. (2021). How location-based messages influence customers’ store visit attitudes: an integrative model of message value. international journal of retail & distribution management, 50(7), 781-798. https://doi.org/10.1108/IJRDM-09-2020-0364
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Persuasive location-based messaging to increase store visits: An exploratory study of fashion shoppers
Meents, S., Verhagen, T., Merikivi, J., & Weltevreden, J. (2020). Persuasive location-based messaging to increase store visits: An exploratory study of fashion shoppers. Journal of Retailing and Consumer Services, 57, 1-10. Article 102174. https://doi.org/10.1016/j.jretconser.2020.102174
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How location-based message characteristics lead to message value and store visit attitudes: An empirical study
Verhagen, T., Meents, S., Merikivi, J., Weltevreden, J., & Moes, A. (2019). How location-based message characteristics lead to message value and store visit attitudes: An empirical study. In Proceedings of the Oxford Retail Future Conference 2019, University of Oxford, Saïd Business School
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Persuasive location-based messaging to attract consumers to a physical store: a construal level theory approach
Meents, S., Verhagen, T., Merikivi, J., & Weltevreden, J. (2019). Persuasive location-based messaging to attract consumers to a physical store: a construal level theory approach. In Proceedings of the 26th Recent Advances in Retailing & Services Science Conference
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Reducing consumer risk in electronic marketplaces
Meents, S., & Verhagen, T. (2018). Reducing consumer risk in electronic marketplaces: the signaling role of product and seller information. Computers in Human Behavior, 86, 205-217. https://doi.org/10.1016/j.chb.2018.04.047
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Toward a Better Use of the Semantic Differential in IS Research: An Integrative Framework of Suggested Action
Verhagen, T., van den Hooff, B., & Meents, S. (2015). Toward a Better Use of the Semantic Differential in IS Research: An Integrative Framework of Suggested Action. JOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS, 16(2), 108-143. https://aisel.aisnet.org/jais/vol16/iss2/1/