Housing regulations

Terms & conditions

If you would like to use the AUAS student housing service, please be aware of our terms and conditions. In short, they state:

• An accommodation is not guaranteed
• It is not possible to request a specific location or building
• Your housing contract is for a fixed period; check the start and end dates below. 
• It is not possible to extend/shorten your contract
• You will only receive one housing offer from only one housing partner
• The AUAS housing fee is non-refundable
• You agree with all additional costs associated with renting a room
• You agree that we share your personal data with a housing provider
• You agree that we store and use your personal data for a maximum of 3 years

In addition, please make sure you have read the full terms and conditions below, before finalizing your online housing application:

AUAS housing fee

If your lottery result is positive and in order to receive a room offer, you will be charged a housing fee.

Rental period

When you sign your rental contract, you agree with the fixed rental period with a maximum of 2 semesters. It is not possible to rent month by month, nor can you terminate your room contract early*. This means you will be responsible for the rent until the end of your contract.

*Unless you officially terminate your AUAS study enrolment early for compelling reasons. After 30 April 2025, it is no longer possible to shorten your rental contract.
*Note for exchange students: leaving Amsterdam before the official end date of your (Erasmus) exchange period does not count as a cancellation of your study enrolment.

Contract end dates

Please be aware that it is not possible to get reduced fees for late arrival or early departure. Rental contracts can not be cancelled before the end of a semester.

When this contract ends, you will need to arrange your own housing (if your study programme continues after this period). Please be aware that finding accommodation in Amsterdam after this period can still be very complicated. We strongly advise you to register on Dutch student housing websites even before you arrive.

Exchange students

We will try to offer as many exchange students as possible a rental contract with an earlier end date in June or July, rather than an end date in August, taking the AUAS academic calendar into consideration. If you have the option to choose between several rooms in the booking platform of the housing provider, make sure you choose an end date which suits the academic calendar of your study programme. If you are not sure of the end date of your study programme, please contact your international office.

Unfortunately, some housing end dates will be before the official end of the semester when available rooms run out. If you get a room offer with an earlier end date (in June, instead of July or August), we recommend that you find a hostel for the remaining days of the semester. We understand that this is far from ideal, but at least you have secured housing for almost the entire semester.

If you already arrived in Amsterdam and decide during your stay to extend for another semester, we can unfortunately not assist you in finding housing again. We cannot extend any housing contracts or offer a new housing contract for another semester. In that case, you will need to find housing for your extra semester on your own. Check our tips on finding housing on the private market on this page(opens in new window).

Cancellation and refund policy

If you want to cancel your reservation, please contact housing@hva.nl. Again, be aware that you will unfortunately not be able to reserve another room when you cancel your room reservation.

Refund policy

It depends on when you cancel your housing application if you receive a refund. Below you will find an overview of the cancellation and refund policy of the AUAS housing fee and the costs that you made when booking your room at one of the housing providers.

Can I cancel my rental contract if I have already arrived in Amsterdam?
Our rental contracts are semester contracts with a fixed end date. When you sign your rental contract, you agree with the fixed rental period with a maximum of 1 or 2 semesters. These contracts can only be terminated early when you cancel your study enrolment.

Changing your room

You can only book one room. Please be aware that you cannot change rooms after making your room reservation. We are unable to send a second offer if the first offer does not meet your expectations. If you cancel your reservation, you will not be able to reserve another room. Changing rooms after arrival or during the semester is not allowed.

Special needs & medical conditions

Students with a disability or chronic health condition can contact housing@hva.nl to discuss their housing options and to request a form which needs to be filled in by both the student and their treating medical professional. Furthermore, you will also be asked to upload the same completed form in your housing application.

• The deadline to submit your form to AUAS Housing for the Spring 2025 semester is 11 November 2024.
• The deadline to submit your form to AUAS Housing for 2025-2026 will be end of May 2025.

Submissions after the deadline cannot be taken into account. If you do not contact AUAS Housing well in advance, it will be unfortunately difficult to meet your housing needs.

Room inventory

All offered rooms are furnished with standard bedroom furniture unless otherwise stated. This includes a bed, wardrobe, a desk or workstation and a chair. The housing provider will inform you about the available furniture and amenities in your reserved room. Most housing corporations also provide starter kits, bed linen sets and/or kitchen sets. Your housing provider will inform you about this before you arrive.

Late arrival

Will you arrive more than seven days after the start date of your lease? It is very important to notify both housing@hva.nl and the housing provider. Please note that if you fail to do so, the room will be given to another student and you will still be charged for the first month's rent and administration costs. 

Departure

Towards the end of your lease, you will have to arrange a few important matters before your check-out.