Refund Policy
If you have provided (one of ) the financial requirements for immigration through transferring the amount to our AUAS bank account, you are entitled to a refund.
Transfer the refund to your Dutch bank account
When you have opened up a Dutch bank account(opens in new window), you can request a refund for the proof of financial means for living expenses. Once you have received the refund form, fill in the refund form digitally with the correct details so our financial department can transfer the money to your account.
When can I expect the refund form?
After the first 2 weeks of September (after the start of your study programme) we will send you a refund form. We cannot speed up this process, so take enough money with you to sustain yourself in the first two months after arrival. Should you start in Spring Semester you will receive the refund form the first two weeks of February. Important: it is not possible to receive a partial refund. After payments have been transferred, the refund can only be made after arrival and start of the study programme.
Are refunds to international bank accounts possible?
Refunds to international bank accounts are are only possible in case of:
⇒ cancellation of the immigration procedure
⇒ if you are a minor
Keep in mind however the handling time will increase significantly and we do not know how long it can take! AUAS will not pay for transfer costs and your bank may use a poor exchange rate.
UK Bank charges: our experience has shown that banks from the UK often charge a lot of money. In most cases, students have lost hundreds of pounds due to conversion rates and bank charges. The conversion from euros to British pounds is done by the recipient's bank in the UK, which means they determine the exchange rate and may apply additional fees. This can significantly reduce the amount you receive. To avoid these unnecessary costs, we strongly urge all students to open a Dutch bank account (or another IBAN bank account). This ensures you receive the full refund amount without extra charges.
How long does the refund procedure take?
After we receive your digitally filled in refund form, we will send this to our financial department. it will take between 5-20 working days before you will receive the money into your account. International transfers may take even longer. Please note that AUAS will not pay for transfer costs and your bank may use a poor exchange rate. We cannot speed up this process, so take enough money with you to sustain yourself in the first two months after arrival.
Please note the following:
The IND fee is non-refundable once your application has been sent to the Dutch Immigration and Naturalization Service (IND).
I have more questions about refunds?
Check our FAQ Refunds(opens in new window) page