As soon as you are enrolled at the AUAS, you can use a AUAS email address in Microsoft 365 (firstname.lastname@student.hva.nl or firstname.prefix.lastname@student.hva.nl). Read how to set up your email, how to automatically forward your messages to your private email address and how to reset your email account after changing your AUAS-ID password.
Access your email
As a student at AUAS, you are given an AUAS email address (firstname.lastname@student.hva.nl). You can access your email via Outlook on the web.
To access your AUAS email, use your AUAS email address as your username and the password of your AUAS-ID. Before using your AUAS email address, first set up 2-step verification.
Don't miss important emails
The AUAS sends all information about your study programme via email. Check your AUAS mailbox or your private email address regularly so you don't miss anything.
If you use Hotmail, Live Mail, MSN Mail or Gmail, emails sent to you by the AUAS may sometimes fail to arrive or end up in your spam folder. Check your spam folder regularly and add the AUAS to your trusted senders list.
Setting up your email app
You can always access your email though outlook.office.com in your browser.
See Microsoft's support pages to find out how to set up the Outlook app (and other Microsoft 365 apps) on your devices:
POP3 and IMAP do not meet our safety requirements, and are therefore not available.
Sending limit
You can send emails up to a maximum of 250 addresses per hour. This can be either in one message with 250 addresses in the To/Cc/Bcc fields, or more messages with fewer recipients. A distribution list or group from the shared address book counts as one recipient. If you exceed this limit, you will not be able to send emails to addresses outside the AUAS for 24 hours. After that period, you can resend saved messages, bearing in mind the sending limit.
Using email after terminating your enrolment
When you deregister as a student, you can use your AUAS email address as long as your AUAS-ID is still valid. After that, your AUAS email account will be closed.
Contact
ICT Services Service Desk:
T: 020 595 1402
serviceportal.hva.nl